Close this Window

Toronto Cupcake's Local Delivery Procedure:

NoteIf no one is home at the time of delivery, the courier will leave the package only if there is a safe place to do so.

NoteIf there is no safe place to leave it, the courier will attempt to contact the recipient by the number given on the order form.

NoteIf the recipient is not available, they will attempt to leave the package with a neighbour.

NoteIf these options fail, we will contact you the sender for instructions.

NoteIf a resolution can not be found within 10 minutes the courier will continue with other delvieries. If time allows a re-delivery attempt will be made and re-delivery charges will apply.

NoteIf you are not available by the phone numbers given, the package will be held and re-delivered when either the recipient or the sender can confirm a new delivery day and time.

WarningCupcake can not be held responsible in the unlikely event that an order is stolen or destroyed after being left in a safe place.